Bit-Connect

Fast, secure remote support by Bit-Bite

Say goodbye to those other remote tools

Welcome to fast, secure connection.

Bit-Connect gives you instant, encrypted remote access to any Windows PC: no complicated setup, no expensive licences. Support a customer in seconds, or reach your own office PCs any time.

Lightning fast
End-to-end encrypted
No setup hassle

Free 7-day trial available · Only on Windows

Bit-Connect home screen, Aurora layout, light theme
Make it yours

Two layouts. Light or dark.

Pick the home screen that suits how you work, then switch between light and dark with one click. Bit-Connect remembers your choice.

Bit-Connect Aurora layout, light theme

Aurora: your ID and password on the left, everything to start a session on the right.

Bit-Connect Aurora layout, dark theme

Aurora · Dark: easy on the eyes for late-night support.

Bit-Connect Focus layout, light theme

Focus: just your ID, the connect box, your devices and recent sessions.

Bit-Connect Focus layout, dark theme

Focus · Dark: the calmest way to work.

For your customers

QuickSupport: help in seconds

Your customer downloads one small file and runs it. No install, no account. They read you their ID and password, and you're in.

  • Nothing to install: run it, help, close it.
  • Your customer stays in control: they see who is connected and can end the session.
  • Unattended access when you need it: set a password and install it on PCs you look after.
Bit-Connect QuickSupport

Share your ID and password with your technician to allow them to connect.

YOUR ID
149 534 889
PASSWORD
cfpws9
Unattended access
Set passwordInstall
Ready for your technician
Stay organised

All your devices, one place

Group PCs by client or site, see which ones are online right now, and connect with a double-click.

  • Groups for every client or office.
  • Live online status and a filter for online/offline.
  • Right-click to organise: rename, add to a group, transfer files.
Bit-Connect · Devices
GROUPS
All devices 9
Head office 4
Branch: Francistown 3
Home office 2
⌕ Search devices
AllOnlineOffline
ACACCOUNTS-PC78 842 587 · Head officeonline
RCRECEPTION35 918 972 · Head officeonline
SVSERVER-0151 204 336 · Head officeonline
MGMANAGER-LAPTOP62 117 905 · Head officeyesterday
Connect
Transfer files
Add to group…
Rename
In a session

Everything you need, right on top

A clean toolbar sits over the remote screen: Pin, Actions, Display, Keyboard, Chat, Record and End. Tuck it away with the handle when you want the whole screen.

  • Transfer files both ways, and copy and paste between PCs.
  • Restart and reconnect, even into Safe Mode with Networking for stubborn problems.
  • Record sessions and switch screens on multi-monitor PCs.
Bit-Connect session toolbar over a remote Windows desktop
Security first

Secure by design

Your sessions run through Bit-Bite's own servers, not a public service shared with millions of strangers.

End-to-end encrypted

Screens, files and keystrokes are encrypted between the two PCs.

Bit-Bite servers

Connections go through servers Bit-Bite runs and looks after.

You approve every session

Nobody connects without the ID and the password, or the unattended password you set.

Verified updates

Updates are digitally signed by Bit-Bite, and the app checks them before installing.

Downloads

Choose your download

Always the latest version. Windows 10, 11 and Windows Server.

Free 7-day trial

Bit-Connect

The full app for technicians and businesses: connect to PCs, organise devices and support your team.

  • Connect to any PC running Bit-Connect or QuickSupport
  • Devices, groups and online status
  • Unattended access and file transfer
  • Start free: confirm your email, no card needed

QuickSupport

For the person who needs help. Run it, share the ID and password with your technician, done.

  • No install and no account needed
  • Shows clearly who is connected
  • Optional unattended password and install
  • Free to use with a Bit-Connect technician
Getting started

Up and running in minutes

Download and install

Download Bit-Connect above and run the installer. It takes about a minute.

Start your free trial

Enter your name and email, type in the 6-digit code we send, and you have 7 days of full access.

Keep going with a licence

Love it? Ask us for a monthly or annual licence and activate it in the app with one key.

Questions

Good to know

Which computers does Bit-Connect work on?

Windows 10, Windows 11 and Windows Server. Mac and Linux are on the way.

What's the difference between Bit-Connect and QuickSupport?

Bit-Connect is the full app for the person giving support (and for reaching your own PCs). QuickSupport is the small run-and-go tool for the person receiving help: they run it and share their ID and password with you.

Does it work through firewalls and from home?

Yes. Connections go through Bit-Bite's servers, so there's nothing to open on your router or firewall.

Can I reach a PC when nobody is there?

Yes. Set an unattended password in Bit-Connect or QuickSupport, install it, and you can connect any time, even after a restart.

How much does it cost?

Try it free for 7 days. After that we offer monthly and annual licences. Email sales@bit-bite.com or WhatsApp us and we'll put a quote together for your business.

Is Bit-Connect open source?

Bit-Connect is powered by RustDesk and is shared under the AGPL-3.0 licence. If you'd like the source code, email admin@bit-bite.com.

Ready to connect?

Download Bit-Connect and start your free 7-day trial today. Questions? Our team is happy to help.

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GET IN TOUCH WITH US

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Plot 465, Mathangwane Road, Extension 4, Gaborone

admin@bit-bite.com | sales@bit-bite.com

+267 75 566 367 | +267 76 121 314

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